Privacy Policy
This Privacy Policy explains how Survive.help may collect, use, store, and protect information when you use this website, forms, resources, emails, products, and related services.
Who we are
Survive.help is an educational website focused on Life Readiness, Life Capacity, and practical orientation for handling pressure, uncertainty, disruption, conflict, systems, work, money, safety, and change.
In this policy, “Survive.help,” “we,” “us,” and “our” refer to the operators of this website and related services.
Information we may collect
We may collect information that you provide directly, information generated by your use of the website, and information processed through third-party tools used to operate the site.
Name, email address, message content, form answers, quiz responses, support requests, or other details you choose to submit.
Browser type, device information, pages visited, referring URLs, timestamps, approximate location, IP address, and similar technical data.
If you join an email list, we may process subscription status, delivery status, opens, clicks, replies, and unsubscribe requests.
If you purchase a product, payment and access may be processed by third-party checkout, payment, course, or delivery platforms.
How we use information
We use information to operate the website, deliver requested resources, provide access to products, send emails you requested, improve content, respond to support requests, maintain security, and understand how visitors use the site.
- To provide the Life Readiness Check, results, maps, downloads, and related educational resources.
- To send email communications when you request them or subscribe.
- To process purchases, access, receipts, account-related messages, and support requests.
- To improve website performance, user experience, content, and offers.
- To detect abuse, spam, fraud, technical errors, or security issues.
- To comply with applicable legal, tax, accounting, security, or operational obligations.
Third-party services
We may use third-party providers for hosting, forms, email delivery, analytics, security, payment processing, course access, video hosting, affiliate tracking, and other website operations.
These providers may process information according to their own privacy policies and contractual obligations. We do not control all third-party practices.
If you make a purchase, payment information is generally processed by a payment provider. Survive.help does not intentionally store complete payment card details on this website.
Your choices and rights
Depending on your location, you may have rights regarding your personal information, such as requesting access, correction, deletion, restriction, objection, portability, or withdrawal of consent.
You may unsubscribe from marketing emails using the unsubscribe link in the email or by contacting us.
You may also control cookies through your browser settings or through any cookie preference tool available on the website.
Security and retention
We use reasonable administrative, technical, and organizational measures to protect information. No website, platform, email system, or internet transmission can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law, accounting rules, tax obligations, dispute resolution, security, or legitimate operational needs.
Children
Survive.help is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can review and respond appropriately.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates the latest version.
Contact
For privacy questions or requests, contact us at hello@survive.help.